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How to Switch Broadband? Choosing broadband is harder than ever now as broadband packages become more competitive. More companies are starting to provide broadband including companies that specialise in other services like land lines, mobiles and digital TV; so they can now offer competitive combination deals. The broadband market is also expanding as it is becoming faster, has better equipment with less cables. Now there is more choice there is a chance that making the right choice to switch broadband providers can be confusing. Here are some tips, guidelines and advice to help make the right broadband switch for you. It is your Decision Firstly decide what is best for you. Do you require a fast speed or download a lot of music and video files? Or do you only use the broadband at certain time of the day and only use the internet to browse sites rather than requiring a lot of memory. Once you have decided that then it will make it so much easier to identify the broadband packages that are suitable. We provide detailed and regularly updated reviews of all the top broadband providers including the latest deals and packages. Comparison between each provider is made easy with a handy comparison table star ratings and vital information on speed, download limits, contract length and monthly price. Price It is free to switch but if you want to change providers before your contract is up then you may have to pay a cancellation fee or pay the rest of your contract. Each provider is different but unless you are prepared to pay a fee you may have to wait for the best time to switch. Mac Code The switching process can be sped up by getting a MAC (migration access code) from your old provider. They are 17-18 digits long and can redirect the broadband to the new provider within about 10 working days. All ISPs are required to give you your MAC activation code within five working days by law. A provider can only withhold the MAC code if the contract is already cancelled or the account holder is deceased. The Mac code has a 30 day expiry time so make sure you use it as soon as it has been received. On the day of transfer there may be up to 30 minutes of downtime but when it goes back up, the broadband will be running on the new provider. Postcode It is also best to do a post code check before you make the final switch. Different providers may be able to offer faster speeds in different areas, and some providers may not be able to offer any service to some more remote areas in the UK.
Staff editor, Broadband Section, March 2008 |